An independent community bank serving the Eastern Shore since 1880

Protect Yourself Online

The American Bankers’ Association recommends following tips to keep your information – and your money – safe. Download and read the full article.

Understand what “Phishing” is and how you can fight against it.
While online banking and e-commerce is very safe, you should always be careful about giving out your personal financial information online. Phishing is the attempt by hackers and organized crime to steal valuable information such as usernames, passwords, and credit card numbers. Consumer education is a powerful weapon in the fight against phishing. Protecting your money is a partnership between you and your bank. The more precautions we all take, the safer your money – and your information – will be. Download and read the full article.

Check Card Fraud Identification Service – What it is and how it works.
1880 Bank uses Fraud Identification Service, a service that monitors our cardholder’s transactions and generates a “Risk Score”, which represents the probability that the signature debit transaction, ATM, or Pinned POS transaction could be fraudulent. The higher the score the greater the possibility of fraud.

As part of this new program to protect our customer and help the bank minimize risk and possible losses, First Data’s Risk Management Department will act on the bank’s behalf and contact our customers directly for transaction verification and will place restrictions on their card when warranted, if the risk score passes the company’s thresholds.

  • Customers may receive a telephone call from the “Transaction Review Department” to verify certain transactions
  • The analyst may leave a message at the telephone number on file and will expect a return call to a toll-free number from the cardholder – only
  • The analyst will NOT ask for card number, social security number, PIN number, or account information
  • If no contact is made after 2 attempts, or the transactions are confirmed as fraud, a block will be placed on the card
  • The fraud department is staffed 24 hours per day, 7 days per week, including holidays

If a customer’s card is blocked, they will be instructed to contact us directly for a replacement card.

Bank safely online
Online banking has become a tremendous convenience and time saver. But through the Internet you are indirectly connected to billions of people around the world. To keep your banking information private and secure, you need to make sure to use simple but effective electronic or digital safeguards. Some involve precautions you can take, such as secure passwords and PINs to protect your identity. Others are more a matter of being aware of the potential for scams or fraudulent schemes.